We strive to provide a seamless and secure shopping experience. Below, you'll find important details regarding tax charges, credit card security, and warranty policies to ensure transparency and confidence in your purchase.
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
UK Saunas warrants its products to be free of defects in material and workmanship.
Shopping with us is easy! Simply browse our store, add your chosen items to the shopping cart, and proceed to checkout. You’ll be asked for the necessary details to complete your order.
We accept Visa and MasterCard for secure payments. If you’re shopping from North America or another region, your card company will automatically convert the transaction to US Dollars or your local currency.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are dispatched. If you prefer not to pay online, you can provide your card details via phone, fax, or post.
If you make a mistake in your order and can’t correct it in the shopping cart, contact us, and we will adjust it for you.
After placing an order, you will receive a confirmation email to acknowledge receipt. However, this does not establish a contract. A contract is only formed when we send you an invoice.
This policy protects against pricing errors, under-pricing, or unforeseen supply issues. If a price change occurs, we will contact you first to confirm whether the updated price is acceptable.
If an item is out of stock, we will place it on back order for you. You will receive an email notification with the option to cancel your order if you prefer not to wait.
Discover everything UK Saunas has to offer, including essential details on Delivery, Terms & Conditions, and Complaints, for a seamless and informed experience.
